Responses

Use this action to view response(s) provided by the respondent.

To view the response, follow these steps:
  1. In the Request for Information pane, click Actions Menu corresponding to the RFI details.
  2. Select Responses. The Responses pane is displayed.
  3. Click Response Key link corresponding to the recipient. The RFI Response pane is displayed.
    You can view the response provided by the respondents.

To add external users to respond to RFI emails:

  1. Perform the following steps to:

    Onboard a Single User

    1. Create a new user.
    2. Map the user to the required application tenant.

    Onboard Bulk Users

    1. Create multiple users by using the bulk upload option.
    2. Create a new group and map all the users to the group in bulk.
    3. Map the group to the required application tenant.
  2. An Investigation Hub investigator sends an RFI for a case to the selected users to respond to the RFI.
  3. This onboarded user can now respond to the RFI based on the link received in their email inbox.
  4. RFI response is registered in Investigation Hub for further reference of the investigator.