1.8.3 Exporting or Importing Records

To export or import records, follow these steps:
  1. Click Export Case Creation Reason Export Case Creation Reason to download .csv file with all records in the selected menu.
  2. Enter the values in the required columns and save the file.
  3. Click Import Case Creation Reason Import Case Creation Reason and select the file. Uploading the file displays the records on the Reasons for Case Creation grid.