5.6 Geography of Customers with Number of Cases

Use this section to view the Geography of Customers with Number of Cases reports. A Tabular graph is used to display reports. Case Creation Date filter is used to generate this report.

To view the Geography of Customers with the Number of Cases details, follow these steps:

1. Select the date from the Case Creation Date drop-down list. Based on your selection, the report is displayed.
2. This report displays - Address City Name and Cases by Customer.
3. Right-click on the report aggregate measure to navigate to corresponding drill-down detailed report named Geography of customers with number of cases Drill Down.