5.2 Open Cases

Use this section to view open cases. A tile is used to display reports.

To view the Open Cases, follow these steps:

1. Select Case Creation Date from the Date drop-down filter. Based on your selection, reports are displayed.
2. Hover-over the tile to see the total cases.
3. Right-click on the report aggregate measure to navigate to corresponding drill-down detailed report named Total Open Cases Drill Down.