8.1.6 Case Ageing

Use this section to view the total Ageing Cases and Case Age.

To view the total number of ageing cases and case age:

1. Select the required criteria from the following different filter drop-down lists:
   • Case Generation Date
   • Jurisdiction
   • Status
   • Case Reason
   • Case Type
2. The tree map displays the TF Ageing Cases and TF Case Age. Alternatively, hover-over the tree map to view the TF Ageing Cases and TF Case Age.
3. Right-click on the report aggregate measure to navigate to corresponding drill-down detailed report named Number of cases with ageing (in time) Drill Down.