5.17 TMCS (AML) - Case Trends (in Min)

Use this section to view Case Trends (in Min). A tag cloud is used to display reports.

To view the Total Cases, follow these steps:

1. Select Case Closed Date and Case Class Name from the Date drop-down filter. Based on your selection, reports are displayed.
2. Hover-over the tag cloud to see the average status time.
3. Right-click on the report aggregate measure to navigate to corresponding drill-down detailed report named TMCS (AML) - Case Trends Drilldown.