Aging Cases Drilldown Analysis

This dashboard is designed for monitoring the aging profile of all open cases to spot bottlenecks and act before SLAs are missed.

To view Case Aging Details, follow these steps:

1. Navigate to the CAMLO Executive Dashboard and click Aging Case Drilldown Analysis in theAll Cases section. The Case Aging Details page appears.
2. Select the desired values for the following filters. The charts refresh automatically with each change:
   • Case Created Date
   • Case Class Name
   • Case Type
   • Case Owner
   • Status Description
   • Business Domain
   • Jurisdiction
3. Hover over any chart element to see additional information.
4. The Case Aging Details table lists each case along with its key attributes.