6.1 Average Time (in Days) by Users - Top 10

Use this section to view Average Time (in Days) by Users - Top 10 reports. A Bar graph is used to display reports. Case Closed Date filter is used to generate this report.

To view Average Time (in Days) by Users - Top 10 details, follow these steps:

1. Select the date from the Case Closed Date drop-down list. Based on your selection, the report is displayed.
2. Hove-rover the Case Owner ID to view Average Closure Time and Owners Names.