9.7.1.10 Customer Group Details

This canvas depicts the detailed Income Statement and profitability information of a hierarchical Customer structure at the group level.

Figure 9-194 Customer Group Details Canvas


Customer Group Details Canvas

Figure 9-195 Filter Retail or Wholesale


Filter Retail or Wholesale

Figure 9-196 Filter Customer Group


Filter Customer Group

Report – Group Income Statements: The report shows the detailed income statement of the selected customer at a group level, including those of the child customers.

Figure 9-197 Group Income Statement Canvas


Group Income Statement Canvas

Report – Key Business Metrics: The report shows the Key Business Metrics for the selected customer group including the child customers.

Figure 9-198 Key Business Metrics by Group Canvas


Key Business Metrics by Group Canvas

Figure 9-199 Key Business Metrics by Group Canvas


Key Business Metrics by Group Canvas

Report – Other Ratios: The report shows the following ratios for the selected customer group including the child customers, expressed as percentage.

  • Net Fee Income
  • Gross Interest Income
  • Interest Coverage Ratio
  • Operating Expense Ratio

Figure 9-200 Other Ratios by Group Canvas


Other Ratios by Group Canvas