9.7.1.10 Customer Group Details

This canvas depicts the detailed Income Statement and profitability information of a hierarchical Customer structure at the group level.

Figure 9-201 Customer Group Details Canvas

Figure 9-202 Filter Retail or Wholesale

Figure 9-203 Filter Customer Group

Report – Group Income Statements: The report shows the detailed income statement of the selected customer at a group level, including those of the child customers.

Figure 9-204 Group Income Statement Canvas

Report – Key Business Metrics: The report shows the Key Business Metrics for the selected customer group including the child customers.

Figure 9-205 Key Business Metrics by Group Canvas

Figure 9-206 Key Business Metrics by Group Canvas

Report – Other Ratios: The report shows the following ratios for the selected customer group including the child customers, expressed as percentage.

• Net Fee Income
• Gross Interest Income
• Interest Coverage Ratio
• Operating Expense Ratio

Figure 9-207 Other Ratios by Group Canvas