9.7.1.9 RM Profitability

In this canvas, Relationship manager performance can be monitored at multiple dimensions – You can choose Choose Relationship manager (Account Officer) hierarchy in the dropdown and understand profitability at individual and org level.

Figure 9-189 Canvas RM Profitability

Account Officer: You can use this filter to select all or specific Account Officer.

Figure 9-190 In-canvas Prompt Filter Account Officer

Parent Customer Code: You can use this filter to select all or specific Parent Customer Code, which specifically supports wholesale use cases for customer Group structures.

Figure 9-191 Parent Customer Code

Report - Relationship Manager Income Statement: The report shows a detailed Income statement at the level of the relationship manager for selected customer group for accurate Expense Analysis & Revenue breakdowns with a view of overall income generated to the bank.

Figure 9-192 Report - Relationship Manager Income Statement

Report - Key Performance Metrics: The report shows the following KPI’s – NIM, RAROC, ROE and ROTA at the level of the relationship manager for selected customer group.

Figure 9-193 Report - Key Performance Metrics

Report - Other Ratios: The report shows the following selected business metrics like Net Fee Income, Gross Interest Income, Interest Coverage Ratio and Debt coverage ratio, all expressed as percentages, at the level of the relationship manager for selected customer group.

Figure 9-194 Report - Other Ratios

Report - Balance Metrics: The report shows Asset and Liability Balances at the level of the relationship manager for selected customer group.

Figure 9-195 Report - Balance Metrics