9.7.1.9 RM Profitability

In this canvas, Relationship manager performance can be monitored at multiple dimensions – You can choose Choose Relationship manager (Account Officer) hierarchy in the dropdown and understand profitability at individual and org level.

To review income, balances, profitability measures, and ratios by relationship manager, open In App Dashboards, select Customer Profitability, and then select CP RM Profitability.

In-Application Dashboard Filters

• As-of date:Select the reporting date.
• Parent Customer Code:Select the parent customer for the income-statement view.

Figure 9-199 Canvas RM Profitability

Account Officer: You can use this filter to select all or specific Account Officer.

Figure 9-200 In-canvas Prompt Filter Account Officer

Parent Customer Code: You can use this filter to select all or specific Parent Customer Code, which specifically supports wholesale use cases for customer Group structures.

Figure 9-201 Parent Customer Code

Report - Relationship Manager Income Statement: The report shows a detailed Income statement at the level of the relationship manager for selected customer group for accurate Expense Analysis & Revenue breakdowns with a view of overall income generated to the bank.

Figure 9-202 Report - Relationship Manager Income Statement

Report - Key Performance Metrics: The report shows the following KPI’s – NIM, RAROC, ROE and ROTA at the level of the relationship manager for selected customer group.

Figure 9-203 Report - Key Performance Metrics

Report - Other Ratios: The report shows the following selected business metrics like Net Fee Income, Gross Interest Income, Interest Coverage Ratio and Debt coverage ratio, all expressed as percentages, at the level of the relationship manager for selected customer group.

Figure 9-204 Report - Other Ratios

Report - Balance Metrics: The report shows Asset and Liability Balances at the level of the relationship manager for selected customer group.

Figure 9-205 Report - Balance Metrics