7.1 Pre-requisites

To create a new business flow (status or action) in the in OFS RR CS modules you have to upload the following tables using the Data Uploading option.
  • FCC_RR_STATUS_B
  • FCC_RR_STATUS_TL
  • FCC_RR_CODE_DESC_B
  • FCC_RR_CODE_DESC_TL

For example, if you want to add a new action or status in the OFS RR CS workflow as Closed, you must add that status and action in the above-mentioned tables using the .csv files.

This activity is called Application Package, it is a concept used to group flow (action/status), Application Rules, and Data Fields that are required for an Application.

You can add a new action or status by adding a new entry in the above-mentioned tables.

Note:

  • IFor goAML, N_TMPLT_ID is 28
  • For US SAR, N_TMPLT_ID is 1.

For example:

FCC_RR_CODE_DESC_TL
FCC_RR_CODE_DESC_TL

FCC_RR_CODE_DESC_B
FCC_RR_CODE_DESC_B

FCC_RR_STATUS_B
FCC_RR_STATUS_B

FCC_RR_STATUS_TL
FCC_RR_STATUS_TL

To update the table, you must upload the .csv file in the Reference Data Upload page. For more information, see the Data Uploading section.

Note:

For OOB workflow, status and action name cannot be changed. 1,2,3,4,5,6,7,8,9,10,11,12,13,14,15,16,17,18,19,20,21,22,23,99 these code values must not be used for new statuses.