9 FAQs

This chapter details Frequently Asked Questions (FAQs) in the OFS CRR CA STR application.

Q-1: When a batch E-File is submitted to the FINTRAC E-File System and all reports are accepted, what happens to the individual report in the batch E-File, and what is the status of batch E-File?

Answer: All reports are accepted, reports move to Acknowledged status, and E-File status changes to Acknowledged – Accepted.

Q-2: When a batch E-File is submitted to the FINTRAC E-File System and all reports are rejected, what happens to the individual report in the batch E-File, and what is the status of batch E-File?

Answer: All reports are rejected, reports move to Acknowledged status, and E-File status changes to Acknowledged – Rejected.

Q-3: How to work on the rejected reports in the E-File?

Answer: Navigate to the E-File which is in the 'Acknowledgment - Rejected' status. Click on the E-File ID hyperlink, which enables the reports list (this lists the reports submitted for e-file), identify the reports which are rejected (from the Acknowledgment tab). Select the report and click on the 'Reject' button. The report is removed from the report list and the status of the report changes to 'Rejected from E- File. You can start working on the report and make the changes to resubmit to FINTRAC.

Q-4: When a batch E-File is submitted to FINTRAC E-File System and four reports are rejected and three are accepted, what happens to the individual report in the batch E-File, and what is the batch E- File status?

Answer: The status of reports is Acknowledged, and E-File status changes to Acknowledged – Rejected. The Acknowledgment tab lists reports that are rejected and accepted. To resolve rejected reports issues, see Q-3 and answer.

Q-5: When a batch E-File is submitted to FINTRAC E-File System and four reports are rejected, two are accepted, and one has a warning message, what happens to the individual reports in the batch E-File and what is the batch E-File status?

Answer: The status of reports is Acknowledged, and E-File status changes to Acknowledged – Rejected. The Acknowledgment tab lists reports that are rejected and accepted. To resolve rejected reports issues, see Q-3 and answer.

To correct or delete the reports with warning messages, you must take the Generate Revised Report action. For more information, see Generating Revised Reports.