1 Administration Workflow

This chapter describes the Administrator workflow in the OFSCRR application.

Table 1-1 Administration Workflow

Workflow	Description
Setting Users	Provide access to users in the OFSCRR application through the user groups.
Loading Data into the OFSCRR Application	Load-client specific data and product supplied metadata in the OFSCRR application.
Integrating with the ECM Application	Integrate the OFSECM application with the OFSCRR application to post cases to generate reports with the Webservice calls.
Configuring Parameters	Configure the report lock period, due date, currency code, and UCM group name.