7.2.3 Closing Reports

If you determine that a SAR report should not be filed, then you can close it. The Closed status removes it from the work queue and helps to distinguish it from those in the Filed status.

The Regulatory Report Details page allows you to close reports without filing. You can close reports when the report is in Approved, Request for approval, or Rejected status.

After the report is closed, you cannot edit the report details, and the report is in View mode. If a report is closed, the status of the report changes to Closed.

To close a report, follow these steps:

  1. On the Regulatory Report Details page, click Close. The Close Action window displays.
  2. Enter the comments in the Action pop-up window. You can enter a maximum of 120 characters.
  3. Click Save. The following message displays: Update Operation Successful.
  4. Click Clear to clear the data in the Action pop-up window and click Close to close the Action pop-up window.
  5. Click OK. The report audit details display.
  6. The Regulatory Report Action grid in the Audit tab displays the comments added in the Close Action pop-up window.
  7. If you click Save without entering the comments in the Close Action pop-up window, the following message displays: Mandatory fields are not entered.