5.6 Populating Phone Number Through Posting

If the customer is the suspect in the case and the customer contains phone numbers in the kdd_case_cust_phons table then the CRR application will pick the customer's phone numbers from the above table. If a customer does not have phone numbers in the kdd_case_cust_phons table then the CRR application will pick phone numbers from the kdd_case_involved_party_detail table.