2 Administration Workflow

This chapter describes the Administrator workflow in the OFSCRR application.

Figure 2-1 Administrator workflow

Table2 lists the administration workflow in tabular format.

Table 2-1 Administrator workflow

Workflow	Description
Setting Users and Configuring Security Attributes	Provide access to users in the OFSCRR application through the user groups.
Loading Data into the OFSCRR Application	Load-client specific data and product supplied metadata in the OFSCRR application.
Integrating with the ECM Application	Integrate the OFSECM application with the OFSCRR application to post cases to generate reports with the Web service calls.
Configuring Parameters	Configure the report lock period, activity information, default domain, Secure Direct Transfer Mode (SDTM), and transferring primary customer account.