Using the Evaluator Rule Widget
The Evaluator Rule widget enables you to configure rules to create cases for each customer type.
Use the following criteria:
- Risk Assessment Score is more than or equal to the configured
Threshold score (Mandatory Configuration)
Note:
For any FIC_MIS_DATE, the F_KYC_REVIEW_TRIGGER_FLAG value in the stg_party_account_role_map table is provided as "N" then a case will not be created even when the threshold is exceeded. However, this condition does not apply to the case creation options below.In order for cases to be created using the Evaluator Configurations, update the F_KYC_REVIEW_TRIGGER_FLAG value in the stg_party_account_role_map table to "Y" for the consecutive days.
- There is a change in the current vs last risk category for the customer.
- There is a change in the current vs last risk score for the customer and difference is more than or equal to the configured risk tolerance score.