Using the Auto Closure Rules Widget

Auto-closure rules are designed to automatically close events which met specific criteria, in order to reduce the number of events that require manual investigation.

Using the auto-closure pre-set rules, you can automatically close an event without judging the event as either a True Match or a False Positive. For example, if the record is for an individual under the age of 16, this will be risk accepted and Auto Closed.

Note:

No new Auto-closure rules can be created in the application.

The cases and associated event generated go through the auto-closure rules widget. If any of the auto-closure rules are applicable as per pre-defined rule sets, those events are filtered and auto-closed. When an event is auto closed, the event decision will be provided as Auto-closed and event comments will be updated.

Auto-closure rules can be enabled or disabled anytime and can be enabled based on the event type (SAN/PEP/EDD/PRB). If any auto-closure rule applies for an event, the remaining rules are not executed.

The folllowing table describes the auto-closure rules and their priorities.

Table 7-3 Auto-Closure Rules

Rule Priority Rule Name Description
1 Customer's Age is less than 16 years Where the individual customer profile’s age is under 16 years old. This rule is not applicable for entities.
2 Customer Identified as PEP Where the customer profile has been identified as a Politically Exposed Person (PEP) and has a positive PEP indicator attached.