Cancelling a Transaction

Procedure

To cancel a transaction:

  1. Search for the transaction in the Transaction Details screen.
  2. In the Search Results section, click the link in the Transaction ID or the Transaction Information column corresponding to the transaction that you want to cancel.
    The Transaction Details screen appears.
  3. Click Cancel Transaction.
    The status of the transaction is changed to Cancelled.
    Note: You can only cancel a transaction which is in the Error status.

Related Topics

For more information on... See...
How to search for a transaction Searching for a Transaction
How to view the details of a transaction Viewing the Transaction Details