Creating a Payment Agreement Request for an Overdue Process

Procedure

To create a payment agreement request for an overdue process:

  1. Search for the overdue process in the Delinquency Central screen.
  2. In the Search Results section, select the check box corresponding to the Overdue Process Information column for which you want to create a payment agreement request.
  3. Click the Create Payment Agreement Request button.

    The Add Payment Agreement Request screen appears. It contains the following fields:

    Field Name Field Description Mandatory (Yes or No)
    Payment Agreement Request Type Used to indicate the payment agreement request type for an overdue process. Yes
    Account ID Used to specify the account ID based on which you want to create a payment agreement request for an overdue process.
    Note:

    The Search (The Search Icon) icon appears corresponding to the Account ID field. On clicking the Search icon, the Account Search window appears.

    On specifying the account information, the description of the account appears corresponding to the Account ID field.

    		 Yes
  4. Enter the required fields in the Add Payment Agreement Request screen.
  5. Click OK.
    A payment agreement request is created for an overdue process.

Related Topics

For more information on... See...
Delinquency Central screen Delinquency Central (Used for Viewing)
Payment Agreement Request screen Payment Agreement Request
How to search for an overdue process Searching for an Overdue Process