Viewing the File Requests in the Retry Status

Procedure

To view the file requests in the Retry status:

  1. Search for the File Request screen.
  2. In the Search Results section, click on the link in the Retry column corresponding to the File ID whose details you want to view.
    The File Request Detail screen appears. It displays the selected Request IDwith the status as Retry in the Status column.
    Note: In the File Request search results section, you must select a value greater than zero in the Retry column, for the results to appear on the File Request Detail screen.
  3. Click the Broadcast (The Broadcast Icon) icon to view the details in Status Transition zone. This zone displays the Status and Reason along with the Transition Date Time.

Related Topics

For more information on... See...
Search File Request zone Search
How to search for a File Request Searching for File Request