C1-DPCAN

This algorithm is invoked when the status of a delinquency process is changed to Canceled. It does the following:

• Creates a To Do notification with the cancel reason

• If there is any hold record for the delinquency process in the Active status, this algorithm changes the status of the hold record to Complete.

• If there is any pending record for approval at the delinquency event or process level, this algorithm changes the status of pending approval records to Expired.

This algorithm contains the following parameters:

• To Do Type - Used to indicate the To Do type using which you want to create a To Do when the delinquency process is canceled. This parameter is required.

• To Do Role - Used to indicate that users with the specified To Do role must receive the To Do notification. This parameter is optional. If you do not specify this parameter, this algorithm considers the default To Do role associated with the To Do type.

• To Do Entry required for Individual Delinquency (Valid Values - Y/N) - Used to indicate whether the To Do notification should be created on canceling a delinquency process for the fully insured individual business. The valid values are Y and N. Note that this parameter is not applicable for the fully insured group business. This algorithm will create a To Do notification on canceling a delinquency process for the fully insured group business irrespective of whether this parameter is set to Y or N.