Adding a Log Entry for a Write Off Request

Procedure

To add a log entry for a write off request:

  1. Search for the write off request in the Refund/Write Off Request screen.
  2. In the Search Results section, click the link in the Refund/Write Off Request column corresponding to the write off request whose log you want to edit.
    The Write Off Request screen appears.
  3. Click the Log tab.
    The Log tab appears.
  4. Click the Add Log Entry link in the upper right corner of the Write Off Request Log zone.

    The Add Request Log window appears. It contains the following fields:

    Field Name Field Description Mandatory (Yes or No)
    Request Information Displays information about the write off request. Not applicable
    Log Details Used to specify additional comments for the write off request. Yes
  5. Enter the comments in the Log Details field.
  6. Click Save.
    The log entry is added in the Write Off Request Log zone.

Related Topics

For more information on... See...
How to search for a write off request Searching for a Refund or Write Off Request
Write Off Request screen Write Off Request (Used for Viewing)
Log tab Write Off Request - Log