Editing a Refund or Write Off Request Type

Prerequisites

To edit a refund or write off request type, you should have:

  • Refund or Write Off request business objects defined in the application

  • Approval profiles defined in the application

  • Adjustment types with and without A/P request type code defined in the application

Procedure

To edit a refund or write off request type:

  1. Click the Admin link in the Application toolbar.
    A list appears.
  2. From the Admin menu, select R and then click Refund/Write Off Request Type.
    A sub-menu appears.
  3. Click the Search option from the Refund/Write Off Request Type sub-menu.
    The Refund/Write Off Request Type screen appears.
  4. In the Refund/Write Off Request Type List zone, click the Edit (The Edit Icon) icon in the Edit column corresponding to the refund or write off request type whose details you want to edit.

    The Refund/Write Off Request Type screen appears. It contains the following sections:

    • Main - Used to specify basic details for the refund or write off request type.

    • Characteristics - Used to define the characteristics for the refund or write off request type.

    The Main section contains the following fields:

    Field Name Field Description Mandatory (Yes or No)
    Refund/Write Off Request Type Displays the refund or write off request type. Not applicable
    Business Object Indicates the business object which is used while defining the refund or write off request type. Not applicable
    Refund/Write Off Request Business Object Used to indicate the business object using which you want to create the respective refund or write off request. The valid values are:

    • Refund Request (i.e. C1-RefundReq) - Enables you to refund the bills and payments using a refund request type.

    • Refund Request - Display BO (i.e. C1-RefundReq2 - Enables you to display the details of a refund request type.

    • Write Off Request (i.e. C1-WORequest) - Enables you to write off the bills using a write off request type.

    • Write Off Request - Display BO (i.e. C1-WORequest2) - Enables you to display the details of a write off request type.

    		 Yes
    Description Used to specify the description for the refund or write off request type. Yes
    Detailed Description Used to specify additional information about the refund or write off request type. No
    Status Used to indicate the status of the refund or write off request type. The valid values are:

    • Active

    • Inactive

    Note: You cannot change the status of a refund or write off request type to Inactive if there are refund or write off requests which are created using the refund or write off request type and are currently in the Draft or Approval In Progress status.
    		 Yes
    Action Indicates whether the request type is created for refund or write off. The valid values are:

    • Refund

    • Write Off

    Note: It is a read-only field.
    		 Not applicable
    Minimum Refund Amount Used to specify the minimum refund amount. This field is used to define tolerance limit for refund. If the total refund amount in a refund request is less than the minimum refund amount, the system creates a write up adjustment. However, if the total refund amount in a refund request is equal to or greater than the minimum refund amount, the system creates a refund adjustment.
    Note: This field appears when the Refund option is selected from the Action list.
    		 Yes
    Write Up Adjustment Type Used to indicate the adjustment type using which the write up adjustment must be created when the total refund amount is less than the minimum refund amount.
    Note:

    The Search (The Search Icon) icon appears corresponding to the Write Up Adjustment Type field. On clicking the Search icon, the Adjustment Type Search window appears.

    On specifying the adjustment type, the description of the adjustment type appears corresponding to the Write Up Adjustment Type field.

    This field appears when the Refund option is selected from the Action list.

    You can create the write up adjustments (only using those adjustment types) where the A/P Request Type Code option is not set to Refund.

    		 Yes
    Approval Required Used to indicate whether approval is required while creating a refund or write off adjustment using the refund or write off request type. No
    Approval Profile Used to indicate the approval profile using which the system should determine the debit or credit hierarchy level from where the approval is required. The system considers the debit or credit hierarchy level where the refund or write off amount of the debit or credit bill falls within the threshold limit.
    Note: This field appears when the Approval Required option is selected.
    		 Yes (Conditional)
    Note: This field is required when the Approval Required option is selected.
    Hierarchical Approval Used to indicate whether multi-level or single-level approval is required while adding or updating a refund or write off adjustment using the refund or write off request type.
    Note: This field appears when the Approval Required option is selected.
    		 No
    Refund Adjustment Type Used to indicate the adjustment type using which refund adjustment must be created. By default adjustment type appears when you select the payments or credit bill line items for refund. You can then change the adjustment type, if required, while editing a refund request.
    Note:

    The Search (The Search Icon) icon appears corresponding to the Refund Adjustment Type field. On clicking the Search icon, the Adjustment Type Search window appears.

    On specifying the adjustment type, the description of the adjustment type appears corresponding to the Refund Adjustment Type field.

    This field appears when the Refund option is selected from the Action list.

    You can create refund adjustments (only using those adjustment types) where the A/P Request Type Code option is set to Refund.

    		 Yes
    Write Off Adjustment Type Used to indicate the adjustment type using which the write off adjustments must be created. This default adjustment type appears when you select the debit bill line items for write off. You can then change the adjustment type, if required, while editing a write off request.
    Note:

    The Search (The Search Icon) icon appears corresponding to the Refund Adjustment Type field. On clicking the Search icon, the Adjustment Type Search window appears.

    On specifying the adjustment type, the description of the adjustment type appears corresponding to the Refund Adjustment Type field.

    This field appears when the Write Off option is selected from the Action list.

    You can create write off adjustments (only using those adjustment types) where the A/P Request Type Code option is not set to Refund.

    		 Yes
    Netting Contract Type Used to indicate the contract type used for netting transactions while processing refunds or write-offs. No
    Tip: Alternatively, you can click the Edit button in the Refund/Write Off Request Type zone to edit the details of the refund or write off request type.
  5. Modify the required details in the Main section.
  6. Define, edit, or remove characteristics of the refund or write off request type, if required.
  7. Click Save.
    The changes made to the refund or write off request type are saved.

Related Topics

For more information on... See...
Refund/Write Off Request Type screen Refund/Write Off Request Type
Refund/Write Off Request Type List zone Refund/Write Off Request Type List
Refund/Write Off Request Type zone Refund/Write Off Request Type
How to define a characteristic for a refund or write off request type Defining a Characteristic for a Refund or Write Off Request Type