2 Adyen AMS1 Setup


This figure shows the front of the Adyen AMS1 payment terminal.

Inspect the Box

Verify that the box containing the terminal hasn't been opened and that the security seal is intact. The security seal is a label stuck across the lid of the box. If the security seal is not intact, do not unpack or use the terminal. Contact your Oracle MICROS representative for assistance.

Note:

The security seal on your box may differ from the image shown below.

This figure shows an example security seal on the box.

Unpack and Inspect the Terminal

  1. Unpack the box and verify the serial number on the terminal is the same as the serial number on the box.

  2. Inspect the terminal for tampering. Check for missing seals or screws, additional wires or labels, holes in the device, and anything inserted in or attached to any part of the terminal.

If any of the above checks fail, do not use the terminal. Contact your Oracle MICROS representative for assistance.

Getting Started

Connect your terminal to the internet so that it can communicate with the oracle payments platform.

Connect to Wi-Fi

  1. Select your language on the Welcome screen, and then select the arrow button.

  2. On the Setup Wi-Fi screen, select the + sign.

  3. Enable the WLAN toggle switch.

  4. Select a Wi-Fi network from the list, or select the + sign and add the name (SSID) of the Wi-Fi network.

  5. Enter the Wi-Fi password, and then select OK.

The terminal automatically sets the network as the default and connects to it. The Wi-Fi icon appears at the top of the display.

After Boarding the Terminal

To change Wi-Fi usage after boarding the terminal:

  1. Select Settings > Network, and then enter your passcode.

  2. Select Wi-Fi.

You can now turn Wi-Fi on or off using the WLAN toggle switch, and/or add another network as described above.

Turn the Power On/Off

Note:

If you turn on the payment terminal for the first time or after it is off for a long time, it may make a maintenance call to synchronize the configuration and update the software. This can take 10 to 20 minutes.

When connected to a power supply, the battery charges. An icon at the top of the display indicates the battery charge level.

Turn on the terminal: Press and hold the power button until the display turns on. If necessary, connect the terminal to a power supply to charge the battery.

Turn off the terminal: Press and hold the power button until a dialog box appears, then confirm you want to turn off the terminal.

Maintain Battery Performance

Storing payment terminals for longer periods of time can reduce the capacity of the battery or damage it permanently.

To prevent battery degradation:

  1. Check the storage conditions
    • Store the terminals in a cool, dry place.
    • Keep the terminals away from direct sunlight or heat sources.
    • Avoid overcharging. Do not store terminals with battery levels over 70 percent.
    • Avoid discharging. Do not store terminals with battery levels below 40 percent.
  1. Inspect the batteries regularly
    • Every six months, check for battery leakage or swelling.
    • Recharge batteries to the optimal level.

Using the USB-C Charging Cable

The AMS1 payment terminal is supplied with a USB-C charging cable and a region-specific power plug. This cable is compliant with the USB industry and UL standards.

Always use the charging cable and the region-specific power plug provided.

To prevent damage to the USB-C charging cable and the USB-C socket on the payment terminal, follow these guidelines:

  • Insert and remove the USB-C charging cable by holding the end that connects to the terminal or the power plug.
  • Do not insert or remove the USB-C charging cable in an upward, downward, left, or right direction.
  • Do not bend or fold the USB-C charging cable.
  • Do not use excessive force to insert or remove the USB-C charging cable.
  • Always inspect the USB-C charging cable and the USB-C socket on the terminal for foreign objects.
  • If the terminal operates in areas of high humidity, dust, or food residue, consider getting a charging station.

This figure shows proper usage of a USB cable.

This figure shows proper usage of a USB cable.

This figure shows proper usage of a USB cable.

AMS1 Menus

Table 2-1 AMS1 Menus

Menu/Button Description Passcode

Settings


This figure shows the Settings button.
  • Device info: view information about the payment terminal, like the serial number, configuration version, and store details. Update the software version. Scan to connect to the terminal.
  • Network: enable and configure network connections. Turn airplane mode on/off.
  • Configuration: view, update, or remove the configuration version.
  • Display: adjust the screen brightness.
  • Diagnostics: run network connection tests or send us a diagnostic report.
  • Apps: overview of the apps and certificates installed on the terminal. If an app is scheduled to be installed or removed, this action is carried out when you open this menu.
  • Power: restart the terminal
  • No passcode required:
    • Device info
    • Diagnostics
    • Display
  • Admin & Settings passcode required:
    • Apps
    • Configuration
    • Network
    • Device info> Software version
    • Power

Transactions


This figure shows the Transactions button.
  • History: view transactions stored on the terminal.
  • Totals: view a transaction totals report. Reset transaction totals.
  • Transactions passcode required:
    • History
    • Totals