1. Enterprise Back Office Release Notes
  2. Preface

Preface

This document describes the features and changes included in this Oracle MICROS Enterprise Back Office release, which is comprised of:

  • Reporting and Analytics

  • Forecasting and Budget

  • Gift and Loyalty

  • Inventory Management

  • Labor Management

Purpose

These Release Notes provide a brief overview of additions, enhancements, and corrections implemented in this software release. Their intent is informative, not instructional. Review Enterprise Back Office's product documentation, including technical and application advisories for previous versions, for detailed information on installation, upgrade, configuration, and general use.

Audience

This document is for all Enterprise Back Office users.

Important Information

The Release Notes and product documentation describe the features and functionality in the Advanced Cloud Services version of Oracle MICROS Reporting and Analytics and Oracle MICROS Gift and Loyalty. If you purchased the Standard versions, you may not have access to some of the described features and functionality.

Customer Support

To contact Oracle Customer Support, access the Support Portal at the following URL:

https://iccp.custhelp.com/

When contacting Customer Support, please provide the following:

  • Product version and program/module name

  • Functional and technical description of the problem (include business impact)

  • Detailed step-by-step instructions to re-create

  • Exact error message received

  • Screenshots of each step you take

Documentation

Oracle MICROS product documentation is available on the Oracle Help Center at http://docs.oracle.com/en/industries/food-beverage/.

Revision History

Date Description of Change

October 2020

Initial publication.

January 2021

  • Added Translations section

  • Added Application Compatibility section

February 2021

Added new features and changes for patch 20.1.5

April 2021

  • Added new features and changes for patch 20.1.6

  • Updated Application Compatibility

September 2021

Added new features and updates for patch 20.1.8

October 2021

Added new features and updates for patch 20.1.8.3

November 2021

Added new features and updates for patch 20.1.9.0

January 2022

Added new features and updates for patch 20.1.9.3

February 2022

Added new features and updates for patch 20.1.9.4

March 2022

Added new features and updates for patch 20.1.9.5

April 2022

Added new features and updates for patch 20.1.9.6

June 2022

Added new features and updates for patch 20.1.9.7

September 2022

Added new features and updates for patch 20.1.10

January 2023

Updated new features and updates for patch 20.1.10

February 2023

Updated new features and updates for patch 20.1.10

April 2023

Updated new features and updates for patch 20.1.11

June 2023

  • Updated links to the list of bugs fixed in patch hotfixes and documentation updates to support the 20.1.11 patch.

  • Added new features and updates for patch 20.1.12

July 2023

Updated new features and updates for patch 20.1.13

October 2023

Updated new features and updates for patch 20.1.14

November 2023

Updated new features and updates for patch 20.1.14

April 2024

  • Updated new features and updates for patch 20.1.14

May 2024

Updated new features and updates for patch 20.1.15