Managing Customer Transactions
You can manage customer transaction and balance using the following tasks:
If you want to... | Then do the following... | |
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View the customer’s remaining balance for a program. |
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View the list of transactions by the customer for a program, and drill down to view transaction details. |
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Reverse a transaction. |
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Post an transaction or adjustment to the customer’s account. |
You can use this operation
to post credits or debits to customer accounts, or to post corrections.
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Parent topic: Customer Account Administration