Customer Support
To contact Oracle Customer Support, access the Support Portal at the following URL:https://iccp.custhelp.com/
When contacting Customer Support, please provide the following:
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Product version and program/module name
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Functional and technical description of the problem (include business impact)
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Detailed step-by-step instructions to re-create
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Exact error message received
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Screenshots of each step you take
Parent topic: Preface