Add Rating to a Reason Code

  1. Click Ordering, click Receiving, click Suspended Receipts, and then click Add Rating.
  2. Select a Reason Code.
  3. Determine which items the rating applies to:
    • Apply to all Items: Select to apply this code to all items on the receipt.

    • Apply only on selected Items: Select to apply the reason code to specified items on the receipt.

  4. Optionally, enter additional information about the price or quantity discrepancy.
  5. Click OK.

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