Preface

Oracle MICROS Reporting and Analytics is a web-based application that centralizes point-of-sale (POS) data to provide operational and analytical insights into business operations, and to improve efficiency by delivering information to all roles within an organization.

Purpose

This document is intended for customers subscribed to Oracle MICROS Reporting and Analytics Advanced Cloud Services. Customers using Standard Cloud Services and On-Premise deployments may not have access to all features described in the documentation. Your organization type can affect visibility and access to features within Reporting and Analytics.

The navigation instructions throughout the documentation may not accurately depict the menu layout for your Oracle MICROS Enterprise Back Office deployment because administrators can customize the name and organization of the groups and links in the sidebar menu. Use the navigation instructions provided as a guideline for locating the links in your deployment, or contact an administrator for assistance.

Audience

Oracle MICROS Enterprise Back Office documentation applies to the following users:

• Users who perform day-to-day operations with Enterprise Back Office and who typically do not have permissions to configure applications.

• Administrators who configure and maintain Enterprise Back Office. Administrators can also have permissions to configure applications.

• System Administrators or Super Administrators who maintain Enterprise Back Office servers and configuration files, implement initial application settings and configurations, and maintain back-end processes such as automated jobs and data interfaces with third-party applications.

Customer Support

To contact Oracle Customer Support, access the Support Portal at the following URL:

https://iccp.custhelp.com/

When contacting Customer Support, please provide the following:

• Product version and program/module name

• Functional and technical description of the problem (include business impact)

• Detailed step-by-step instructions to re-create

• Exact error message received

• Screen shots of each step you take

Documentation

Oracle MICROS product documentation is available on the Oracle Help Center at http://docs.oracle.com/en/industries/food-beverage/.

Revision History

Table -1 Revision History

Date	Description of Change
October 2020	Initial publication.
January 2021	Added information on API accounts and Business Intelligence API. Updated Organizational Hierarchies. Added Guest Checks.
February 2021	Added Password Requirements section.
March 2021	Added Scheduled Reports section.
April 2021	Added sections on the hierarchy administrator and functional administrator.
June 2021	Added Configure Tender Media Master Items for Daily Operations Report section. Added Screen Resolution section.
August 2021	Updated Dashboards section with definition of current hour. Added Accessing Reporting and Analytics section.
September 2021	Updated Adding a Location Group section. Updated Adding Locations section with phone details.
November 2021	Updated Adding an Export Configuration. Moved Payment role information to Oracle MICROS Payment Cloud Service documentation.
December 2021	Updated Creating Day Parts.
January 2022	Updated business date range in Searching for Guest Checks.
March 2022	Added Edit Sales and Tax Labels. Added VAT and GST Tax Labels. Updated Currency and Exchange Rate. Updated Enabling Currency Configuration. Updated Adding a Currency Type. Added Setting a Location’s Currency.
May 2022	Updated Supported Languages with user interface language options.
September 2022	Updated Adding an Export Schedule with PGP encryption details. Updated Adding Locations with details about using Simphony to add locations. Updated Building a Custom Report in Microsoft Excel. Updated Searching for Guest Checks with wildcard search details. Updated Adding a Delivery Profile. Added Retrieving Transaction Information with Audit & Analysis.
October 2022	Added Exporting Audit & Analysis Queries.
January 2023	Added Integrations chapter. Added Configure Export Status Notifications. Added Export Status Notifications. Updated Searching for Guest Checks. Updated Data Permissions. Updated Adding an Export Schedule. Updated Searching for Guest Checks. Updated Data Permissions. Updated Adding a Delivery Profile. Updated Adding an Export Schedule.
April 2023	Added Visibility of Gross Sales and Tips. Updated Adding an Export Schedule. Updated Exporting Reports. Updated Searching for Guest Checks. Updated Navigating Reporting and Analytics. Updated Adding a Delivery Profile.
June 2023	Added Simphony Inventory. Updated Add Users. Updated Item Alignment.
July 2023	Updated Adding Locations.
October 2023	Updated Building a Report with the Basic Editor. Updated Building a Report with the Advanced Editor. Updated Adding API Accounts.
November 2023	Updated Adding a Delivery Profile.
May 2024	Added People Management chapter. Added De-identifying a Person. Updated User Management. Updated Adding a Delivery Profile. Updated Organizational Hierarchies. Updated Adding Locations. Updated Establishing Relationships Between Levels and Locations. Updated Adding Locations.
June 2024	Revised API Accounts and Viewing API Activity.