Step 4: Migrate Existing Cloud Users to the New Identity Domain

After the domain and tenancy details have been communicated to Oracle, and your Simphony enterprise has been configured appropriately, your CSM/AM/Sales will work with you to schedule the migration of all existing cloud users to the new identity domain.

You cannot edit or add new people during the migration through the application user interface or through APIs. Oracle recommends scheduling the migration during off-business hours.

Once the migration is scheduled, the system runs validation on the existing user base. Validation can find issues such as names that are too long, incomplete or invalid email addresses, and invalid language or locale settings. Review the validation results in the Identity Management Migration People Resolution report and fix reported issues before the migration.

After the migration, review the report again and fix any additional migration issues.

Note:

Migration fails if more than 50 percent of users or more than 100 users fail to migrate, whichever is lower. Migration also fails if no active Hierarchy Administrator is migrated.