Searching for Guest Checks

Reporting and Analytics lets you retrieve guest check details.

Required system privilege: Sales and Operations

This feature lets you search for guest checks that match certain search criteria. For example, if a customer calls to get a copy of their receipt you can narrow down the list of guest checks based on search criteria.

Note:

When drilling down into the check details, an information icon is displayed if you don't have the Payment Processing data permission. The Payment Processing report components and required data permission are only available for customers using the Payment Cloud Service.

1. In Reporting and Analytics, click the side navigation menu, click Reports, and then click Guest Checks.
2. Specify the search criteria and then click Search.

   Note:

   • The business date range that you can select is limited to a maximum of 7 days.

   • You can use % as a wildcard character in the Check Employee First Name or the Check Employee Last Name fields. Enter the first letters of your search term and then add % to the end to represent one or more other characters. For example, you can search all people with a first name starting with the letter J by searching J%.

3. Select the check to view the Check Detail report.
   Within the report, you can download or print the report. If using Simphony, you can drill down further to see the POS transaction view. For more details about the Check Detail report, see the Oracle MICROS Reporting and Analytics Reports Reference Guide.