Preface

This document provides information and instructions for using Oracle Hospitality Labor Management web application, a human resources solution offering tools and functionality that support employee data management and payroll preprocessing.

Labor Management is built upon Oracle Hospitality Enterprise Back Office and leverages core functionality shared across all Enterprise Back Office products. The Oracle Hospitality Reporting and Analytics User Guide provides more information and instructions.

Purpose

The navigation instructions throughout the documentation may not accurately depict the menu layout for your Oracle Hospitality Enterprise Back Office deployment because administrators can customize the name and organization of the groups and links in the sidebar menu. Use the navigation instructions provided as a guideline for locating the links in your deployment, or contact an administrator for assistance.

Audience

This Oracle Hospitality Labor Management document is intended for:

  • Administrators, who enter initial configurations and maintain data flow for reporting and forecasting.

  • Human Resources, who enter and maintain employee records and maintain system-wide settings, such as compliance with labor laws and job definitions.

  • Managers, who perform labor management operations such as entering employee availability and using the staffing and scheduling tasks.

  • Point-of-Sale employees, who perform self-service tasks such as clocking in, requesting time off, and declaring tips.

Customer Support

To contact Oracle Customer Support, access My Oracle Support at the following URL:

https://support.oracle.com

When contacting Customer Support, please provide the following:
  • Product version and program/module name

  • Functional and technical description of the problem (include business impact)

  • Detailed step-by-step instructions to re-create

  • Exact error message received

  • Screen shots of each step you take

Documentation

Oracle Hospitality product documentation is available on the Oracle Help Center at https://docs.oracle.com/en/industries/food-beverage/.

Revision History

Date Description of Change

June 2018

Initial publication

September 2019

Updated Employee Home Locations and Away Locations

October 2019

Added Configuring Magnetic Card Security

May 2020

Updated Adding Employees

July 2020

  • Updated Configuring Magnetic Card Security

  • Updated Configuring a Payroll Bonus or Deduction

August 2020

Updated Including Salaried Employees in Labor Cost Calculations

October 2020

Updated Configuring Magnetic Card Security

August 2021

Updated Employee Self Service

February 2022

Updated Weighted Average Overtime