Starting the Diagnostics Utility
For workstations with Microsoft Windows:
- Press Start.
- Press File Explorer.
- Navigate to the
C:\Bin\
folder. - Double-tap WS8_Diagnostic_Utility_X.X.X.X.exe.
For ease of access, you can create a shortcut and place it
on the Windows Desktop.
For workstations with Oracle Linux for MICROS:
-
From Simphony OPS, press Ctrl+Alt+Fx (where x = 4, 5, or 6) to open another terminal window.
-
Log in as possupport user.
-
Type startd to open the Universal Diagnostic Utility.