1. Setup Guide
  2. Diagnostics Utility
  3. Starting the Diagnostics Utility

Starting the Diagnostics Utility

For workstations with Microsoft Windows:
  1. Press Start.
  2. Press File Explorer.
  3. Navigate to the C:\Bin\ folder.
  4. Double-tap WS8_Diagnostic_Utility_X.X.X.X.exe.
For ease of access, you can create a shortcut and place it on the Windows Desktop.
For workstations with Oracle Linux for MICROS:

  1. From Simphony OPS, press Ctrl+Alt+Fx (where x = 4, 5, or 6) to open another terminal window.

  2. Log in as possupport user.

  3. Type startd to open the Universal Diagnostic Utility.