Verify an Account Holder

Required system privilege: Add, edit account holders and Initiate verification.
  1. In Payment Cloud Service, click the Account Holders tab, and then select the account holder you want to verify.
  2. Click the Verification tab and then click Complete Verification.
  3. Complete the company details and bank information.

The following table summarizes the verification process:

Task Screen
Select the account holder. This image shows the screen where you select the account holder.
Complete account verification. This image shows the screen where you complete verification.

Add company details, define the ultimate beneficial owner, and then add bank details to complete the verification process.

The image shows links to add company details, bank details, and the ultimate beneficial owner details.

Add company details.

Note:

  • The information entered in the Doing business as (DBA) field must match the name on the bank statement or document that you upload at a later step.

The image shows the area where you add company details

Add ultimate beneficial owner details for any individuals who own 25% or more of the company.

The image shows the area where you add ultimate beneficial owner personal details.

Add bank details.

The image shows bank account details and the fields that must be completed.

Complete the process.

The image show the Complete button.

Redirect after process is complete.

The image shows a message that says “All Set!”, confirms verification, and redirects you back to the verification tab.

Successful verification.

The image shows the Verification tab with the “Update verification” button.