Card Payment Tracking

Payments report that shows previous and pending payouts.

Description

The Card Payment Tracking report consists of a grid, bar chart, and tables that show POS payments, settlements, paid out and pending amounts by business date, location and tender type. This is a top level report or you can drill down into this report from the Card Payment Tracking Summary report.

This report shows the same metrics as the Card Payment Tracking Summary report, but this report only shows data for locations within one account. If you manage an enterprise in which each location has its own account, then use this report. If you manage a large enterprise, or if you want to compare metrics by account rather than location, use the Card Payment Tracking Summary report.

Permissions: Sales and Operations and Payment Processing.

Data Retention: Follows data retention. See Data Retention Limits for more details.

Report Tags

Simphony, Simphony Essentials, Add On Tax, Inclusive Tax, Table Service, and Quick Service.

Information

This report component only appears if the report is run as a top level report. If you drilled down into this report, it does not appear.

The metrics that appear depend on how you drilled down into this report, not all of them are visible.

Visualization: Grid.

Permission: Sales and Operations and Payment Processing.

Table 9-6 Information

Metric	Data Format	Description
Account	String	Account name.
Business Date	Date	Business date.

Total Expected Payouts by Business Date

Visualization: Bar chart.

Permission: Sales and Operations and Payment Processing.

Table 9-7 Total Expected Payouts by Business Date

Metric	Data Format	Description
Amount Total	Currency	Stacked Payout Amount and Pending Amount on the Y axis.
Business Date	Date	Business date on the X axis.

Payment Tracking by Business Date, Location and Tender Type

Alternative title: Payment Tracking by Business Date, Tender Type and Location

Visualization: Table.

Permission: Sales and Operations and Payment Processing.

Table 9-8 Payment Tracking by Business Date, Location and Tender Type

Metric	Data Format	Description
Total Row	Variable	The top row of the table shows totals for each metric.
Name	String	Account name or business date.
Tender Amount	Currency	Monetary amount of Simphony tender. Drills down to Card Payment Tracking Detail.
Settled Amount	Currency	Confirmed amount for the submitted transaction. It is inclusive of adjustments, refunds, or tip corrections.
Variance Settled to Tender	Currency	Monetary amount of the difference between the settlement and tender amounts.
Fee Amount	Currency	Monetary amount of fee.
Expected Payout	Currency	Settled amount subtracted by fee amount.
Payout Amount	Currency	Total monetary amount paid out after the fee is deducted.
Variance Payout to Expected	Currency	Payout amount subtracted by the expected payout. Drills down to Card Payment Tracking Detail.
Payout Dates Count	Integer	Number of payout dates.

Web Refund Tracking by Refund Business Date, Location and Tender Type

Alternative title: Web Refund Tracking by Refund Business Date, Tender Type and Location

Visualization: Table.

Permission: Sales and Operations and Payment Processing.

Table 9-9 Web Refund Tracking by Refund Business Date, Location and Tender Type

Metric	Data Format	Description
Total Row	Variable	The top row of the table shows totals for each metric.
Name	String	Account name or business date.
Refund Amount	Currency	Monetary amount of refund. Drills down to Card Payment Tracking Detail.
Settled Amount	Currency	Confirmed amount for the submitted transaction. It is inclusive of adjustments, refunds, or tip corrections.
Variance Settled to Refund	Currency	Monetary amount of the difference between the settlement and refund amounts.
Fee Amount	Currency	Monetary amount of fee.
Expected Payout	Currency	Settled amount subtracted by fee amount.
Payout Amount	Currency	Total monetary amount paid out after the fee is deducted.
Variance Payout to Expected	Currency	Payout amount subtracted by the expected payout. Drills down to Card Payment Tracking Detail.

Chargeback Tracking by Chargeback Processing Date, Location and Tender Type

Alternative title: Chargeback Tracking by Chargeback Processing Date, Tender Type and Location

Visualization: Table.

Permission: Sales and Operations and Payment Processing.

Table 9-10 Chargeback Tracking by Chargeback Processing Date, Location and Tender Type

Metric	Data Format	Description
Total Row	Variable	The top row of the table shows totals for each metric.
Name	String	Account name or business date.
Chargeback Amount	Currency	Monetary amount of chargeback. Drills down to Card Payment Tracking Detail.
Fee Amount	Currency	Monetary amount of fee.
Expected Payout	Currency	Settled amount subtracted by fee amount.
Payout Amount	Currency	Total monetary amount paid out after the fee is deducted.
Variance Payout to Expected	Currency	Payout amount subtracted by the expected payout. Drills down to Card Payment Tracking Detail.

Report Notes

Payout Dates Count is the number of different daily payout batches involved in paying out each Business Date's transactions.

Showing no value in columns for Settlement and Payouts means those have not yet been processed.

Variances for these rows cannot be calculated and will show as 0.00.

“Site Offline” tender type contains transactions that occurred when the Point of Sale was in an offline state and have not yet posted.