POS

POS referenced refunds are initiated from the POS workstation using the original transaction reference when supported.

To initiate a referenced refund in full, reopen the check and void the payment line item, and then pay off the check with any tender or void the items on the check to bring the total due to 0.00.

To initiate a referenced refund either in full or partially, use the CCard Adjustment function, select the check, and then enter the amount to be refunded up to the original payment amount.

For general POS Operations steps, see the Oracle Simphony POS User Guide.