Employee Productivity (Table Service Restaurant, Add-On Tax)

Operations performance report that shows sales and service metrics.

Description

The Employee Productivity report is an operations performance report that consists of a table with smart cells that show sales and service metrics. This report shows sales, tips, and KPIs by employee to identify your top performing employees and underperformers. This report is for table service restaurants with add-on taxes.

Visualization: Table with smart cells.

Permissions: Sales and Operations and Employee Performance.

Report Tags

Simphony, RES 3700, e7, Add On Tax, and Table Service.

Key Performance Indicators by Employee

This report component table has two static cells and six smart cells. Click Manage Columns to select smart cells.

Table 4-28 Key Performance Indicators by Employee

Category Data Format Description Drill-Down Report

Total Row

 

The top row of the table shows totals for each category

 

Employee Name (static cell)

String

Employee name

 

Location (static cell)

String

Location employee works at

 

Average Check (smart cell)

Currency

Average sales per check

 

Average Dining Time (smart cell)

Integer

Average time guests spend at a table

 

Average Spend per Guest (smart cell)

Currency

Average sales per guest

 

Average Tip Percent (smart cell)

Percent

Average tip percent

 

Check Count (smart cell)

Integer

Number of checks

Drills down to All Checks for an Employee

Cost of Goods Sold Percent (smart cell)

Percent

Cost of goods sold divided by net sales

 

Discounts (smart cell)

Currency

Amount of discounts

Drills down to All Checks with Discount

Guest Count (smart cell)

Integer

Number of guests

 

Lost Sales Opportunity (smart cell)

Currency

The amount of additional sales the employee could have made if they achieved the overall average sales per guests

 

Lost Tip Opportunity (smart cell)

Currency

The amount of additional tips the employee could have made if they achieved the overall average tip amount

 

Net Sales (smart cell)

Currency

Net sales

Drills down to Employee Sales Mix

Net Sales per Hour (smart cell)

Currency

Sales made per total employee working hour

 

Service Charges (smart cell)

Currency

Amount of service charges

Drills down to All Checks with Service Charge

Tables Turns (smart cell)

Integer

Number of table turns

 

Total Tips (smart cell)

Currency

Amount of total tips

 

Variance from Average Check (smart cell)

Currency

The difference between the employee’s average spend per check and the overall spend per check

 

Variance from Average Guest (smart cell)

Currency

The difference between the employee’s average spend and the total average spend per guest

 

Top and Bottom 5 Employees by <Metric 1>

Employees Ranked by <Metric 1>

Visualization: Table.

Category Data Format Description

Employee Name

String

Employees ranked from best to worst

<Metric 1>

Varies

<Metric 1>

<Metric 2>

Varies

<Metric 2>

Top and Bottom 5 Employees

Employees Ranked

Visualization: Bar chart.

Category Data Format Description

<Metric 1>

Varies

<Metric 1> on the Y axis

Employee Name

String

Employee name on the X axis

Average <Metric>

Varies

Single line noting the average