Preface

The Oracle MICROS Simphony Cloud Service, Essentials Edition, is the point-of-sale solution for small- and medium-sized restaurants.

Purpose

This User Guide explains the daily use of Simphony Essentials at the POS client.

Audience

This document is intended for Oracle MICROS Simphony Essentials operators.

Customer Support

To contact Oracle Customer Support, access the Customer Support Portal at:

https://iccp.custhelp.com/

When contacting Customer Support, please provide the following:

• Product version and program/module name

• Functional and technical description of the problem (include business impact)

• Detailed step-by-step instructions to re-create

• Exact error message received and any associated log files

• Screen shots of each step you take

Documentation

Product documentation is available on the Oracle Help Center at https://docs.oracle.com/en/industries/food-beverage/.

Revision History

Date	Description of Change
September 2021	Initial publication for Release 19.3.
September 2022	Updated publication for Release 19.4.
November 2022	Updated Preface and Getting Started.
March 2023	Updated publication for Release 19.5.
January 2024	Updated publication for Release 19.6.
May 2024	Updated Copy Employee in the Manager Procedures chapter.