1. Point-of-Sale User Guide
  2. POS Functions
  3. Adjust Closed Check

Adjust Closed Check

After a check has been closed, you can adjust it within 14 days. When you adjust a closed check, the check remains closed (you do not reopen it) and you cannot change menu items. You can only adjust the payments and guest count. You need to have the appropriate privileges to perform this operation.

  1. Click Adjust Closed Check.
  2. Select the check from the list.

    Figure 2-1 Pick Up Check on Workstations and Tablets


    This figure shows the Pick Up Check dialog that appears on the POS client for the workstation or tablet UI.

    When using the mobile phone and handheld device UI, you can adjust or reopen a closed check from the POS Functions page by clicking the check you want to pick up.

    Figure 2-2 Pick Up Check on Mobile Phones and Handheld Devices


    This figure shows the Pick Up Check dialog with a closed check outlined in red in the list on the POS client for the mobile phone and handheld device UI.
  3. Change the number of guests, if required.
  4. Pay the check with a new tender type or select the original payment tender.

Parent topic: POS Functions