Preface

The Oracle MICROS Simphony Cloud Service, Essentials Edition, is the point-of-sale solution for small- and medium-sized restaurants.

Purpose

This Configuration Guide explains the setup of Simphony Essentials using the Enterprise Management Console (EMC) and Simphony Home.

Audience

This document is intended for Oracle MICROS Simphony Essentials system administrators.

Customer Support

To contact Oracle Customer Support, access the Customer Support Portal at:

https://iccp.custhelp.com/

When contacting Customer Support, please provide the following:

• Product version and program/module name

• Functional and technical description of the problem (include business impact)

• Detailed step-by-step instructions to re-create

• Exact error message received and any associated log files

• Screen shots of each step you take

Documentation

Product documentation is available on the Oracle Help Center at https://docs.oracle.com/en/industries/food-beverage/.

Revision History

Date	Description of Change
September 2021	Initial publication for Release 19.3.
September 2022	Updated publication for Release 19.4.
October 2022	Updated Enable Fiscal Reports.
November 2022	Updated Preface and Add a Workstation.
January 2023	Created new chapter called Paid In and Paid Out Operations, and moved the following topics out of the Payments chapter and into this new chapter: Create Tender/Media Records Create Pickup Reasons Create Loan Reasons Added Enable a Third Party Mobile Device Management (MDM) to Distribute Simphony POS Client Software to the Hardware chapter.
March 2023	Updated publication for Release 19.5.
April 2023	Added New Locations chapter.
June 2023	Re-organized and updated chapters 1 through 11.
January 2024	Updated publication for Release 19.6.
May 2024	Added the following topics to the Personnel chapter: Labor Management People Management Add a Person Grant Access to Point of Sale Operations Updated Personnel and Create Employee Roles and Grant Privileges.