Configure KDS Order Device

1. Select the revenue center, click Setup, and then click Order Devices.
2. Double-click the record of an order device to open it.
3. On the General tab, select 1 - Remote from the Device Type drop-down list, select 1 - KDS from the Primary Device Type drop-down list, and then select the appropriate KDS Display record from the Device drop-down list.
4. If you have a backup printer, select it from the Backup Device drop-down list.

   A backup device can only be configured as a printer device. A configured printer for a backup device only works for a KDS when the KDS Controller or Service Host is down; it does not work when the Restaurant Display Controller (RDC) is offline or powered off.

5. In the Order Device Redirect drop-down list, select the KDS order device that you selected in Step 4.
6. In the Condiment Sort Type drop-down list, select the method for sorting condiments on the order device:

   • No Condiment Sorting: Select to list condiments in the order in which they are added to the check by the workstation operator.

   • Sort Allowed Condiments: Select to sort only allowed condiments. Required condiments remain in the same position in which order they were ordered; required condiments are not sorted.

   • Sort all condiments: Select to sort all condiments.

7. In the Menu Item Printing drop-down list, select which items to route to this KDS:

   • All Items: Select to route all menu items.

   • Only Items with Condiments: Select to route only menu items with condiments.

   • Only Items without Condiments: Select to route only menu items without condiments.

8. (Optional) Change the Language.
9. Click the KDS tab, and then set the following:

   Table 18-4 Order Devices KDS Fields

   Field	Description
   First Alert Timeout	If you are using the KDS Coursing function, enter the time in seconds when course 1 items display the first alert and second alert respectively. Chits showing a first alert are shaded yellow, while the chits showing a second alert are shaded red.
   Second Alert Timeout	If you are using the KDS Coursing function, enter the time in seconds when any course except course 1 displays the first and second alert respectively. Chits showing a first alert are shaded yellow, while the chits showing a second alert are shaded red.
   Primary Runner Chit Printer	Select a printer where runner chits print when orders are bumped from the KDS device.
   Backup Runner Chit Printer	Select a printer where runner chits print when orders are bumped from the KDS device if the application cannot establish communication to the primary runner chit printer.
   New Order Notification Timeout (seconds)	Enter the length of time in seconds that newly added items flash on the screen. When this threshold is reached, items appear normally.

10. Click the Options tab, and then select the appropriate KDS Options as described in the following table:

    Table 18-5 Order Devices KDS Options

    Option	Description
    1 - Enable KDS Consolidation	Select this option to consolidate identical items with different modifiers onto one line, preceded by the quantity on the KDS Display.
    3 - Single Item Per Sub-Order	Select this option to show every item on an order on its own chit. This option is enabled for KDS Menu Item Prep Timing.
    4 - Print on Prep Done	Select this option to print a runner chit when the order is marked as Done at a Prep Station. Only items from this Prep Station print.
    5 - Print on Expo Done	Select this option to print a runner chit when the order is marked as Done at the Expo Station.
    6 - Print on All Prep Done	Select this option to print a runner chit when an order is complete at all Prep Stations and before the order is bumped from the Expo Display.
    7 - Sort by Seat	Select this option to sort check detail by seat number. Deselect this option to have items display in the order in which they were ordered.
    14 - Multiple Condiments Per Line	Select this option to display condiments in a continuous line on each order chit. Deselect this option to print each condiment on a separate line beneath the referenced menu item. To compress the condiments into a single line, you must not print condiments in red.
    15 - Display New Order Notification	Select this option to make new orders flash when appearing on the KDS Display.
    22 - Match Voids with Order Chits	Select this option to have voided order chits appear directly in front of the order it relates to.
    24 - Print check on Expo Done	Select this option to print a check or receipt at the Runner Chit printer when the order is bumped from the Expo.
    28 - Use Deli Chit Format for Runner Chits	Select this option to print the order number using a larger and bold font on the top and bottom of runner chits.
    31 - Always Show Quantity	Select this option to show the quantity for every condiment ordered on a KDS display, even if the quantity is 1. When set, condiments must be added to the check singly, that is, without using the on screen numeric key pad for multiple condiment orders. You must deselect option 1 - Enable KDS Consolidation for this feature to work. When deselected, the quantity is implied from the item preceding it on the order chit.

11. Click Save.