Configure Secondary Printing

Secondary printing enables workstation operators to print menu items to additional printers as secondary items. A secondary item is one that is part of the same order, but prepared at another Prep Station. This allows the prep cook to know what other items accompany the dish. For example, a house salad is a primary item on the cold line, but a secondary item on the hot line. When secondary printing is enabled, the cook reading the chit from the hot printer sees the items necessary for preparation at the hot line and also any items being prepared by other cooks that were added to the check at the same time. This feature allows the kitchen to synchronize orders for delivery. For example, pizza and chicken wings are set to print to the hot printer, and house salad is set to print to the cold printer. If the cook who prepares the salad does not know that the chicken wings and pizza go with the salad order, the cook might prepare the salad immediately. This can cause the salad to get warm or wilt, possibly having to be remade.

Secondary items print in a smaller font at the bottom of the order chit.

  1. Select the revenue center, click Setup, and then click Order Devices.
  2. Double-click a printer order device record, and then click the Options tab.
  3. Select the appropriate options that apply to secondary printing, and then click Save:

    Table 17-7 Secondary Printing Options

    Option Description

    16 - Print Secondary Items

    Select this option to allow this order device to print items sent from other printers as secondary items.

    17 - Broadcast Secondary Print Jobs to All Printers

    Select this option to send all items programmed to print at this order device to other printers to print as secondary items. Items print only at other printers that have 16 - Print Secondary Items enabled.

    18 - Print Secondary Printer Header

    Select this option to print the name of the printer from which the secondary items are being broadcasted.

    19 - Print Secondary Items in Red

    Select this option to print secondary items in red.

    20 - Suppress Blank Lines Between Secondary Items

    Select this option to remove extra line spacing between secondary items on order chits.