Schedule a Reload Check and Posting Database

You can schedule a full reload of the Check and Posting (CAPS) database for a property. Data in the CAPS workstation database will be deleted and replaced with new data when the reload is run, so access to the option needs to be restricted to support users only. (In the Roles module Actions tab, enable the Tasks action only for the support user role.)

The reload can be scheduled to run once during the next restart. This is a safe time to perform a restart without affecting POS operations when the database content is being removed and replaced. The new reload function is an emergency tool used to recover from data issues such as:

• CAPS being offline when database synchronization changes have been purged

• When a reload cannot be run from the front end (such as for CAPS running as a Service on a client)

• When the Enterprise Egateway and CAPS are not on the same LAN or VPN

The Reload Check and Posting Database function is performed once on the next restart of CAPS. This task is not repeated during each startup.

1. Select the property, click Tasks, and then click Tasks.
2. Click the Reload Check and Posting Database button, and then click OK to confirm. The Reload Database dialog shows the status as Pending or Idle, which indicates the status of the reload database task. The default value is Idle (not scheduled).
3. To cancel a pending operation, click the button again and confirm the cancellation.