Sync Gift Card Information for New Location

Complete these steps if gift cards are to be used at the location on the same day they have been set up.

1. Sign in to Simphony Home with the system administration credentials that you have been provided with.
2. From the Dashboard, click the application navigation icon () at the top left of the page to view the side panel menu.
3. Select Gift and Loyalty, select G&L Gift, Payment, and Loyalty Configuration, and then select Initial iCare GPL Setup and Configuration.
4. Select DB Sync Schedule.
5. Select Sync RTA Org Levels, and then click Edit.

   Figure 4-7 Sync RTA Org Levels

   
   
   
6. Select Sync Now.

   Figure 4-8 Sync Now

   
   
   
7. Click Save.
8. Sign out and then sign in.
9. Click the application navigation icon () at the top left of the page.
10. Select Gift and Loyalty, select G&L Gift, Payment, and Loyalty Configuration, and then select Initial iCare GPL Setup and Configuration.
11. Select DB Sync Schedule.
12. Ensure that the Sync RTA Org Levels job ran by looking at the last executed date and time.
13. Select Sync RTA Org Levels, and then click Edit.
14. Deselect Sync Now, select 04:00AM in the Sync Time drop-down list, select the Sync Time Zone, and then select Daily from the Sync Frequency drop-down list.