1 Getting Started
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How long it takes for a transaction to post to cloud service.
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Whether a workstation is online or offline.
Note:
Telemetry is available only for Oracle MICROS Simphony Cloud Service single-tenant subscribers. Telemetry does not monitor financial results such as revenue, tables, or checks.Prerequisites
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Simphony Point of Sale Cloud - 19.2.1 or later
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Simphony Point of Sale Location - 18.2.4 or later
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Simphony Reporting and Analytics - 20.1 or later
Enabling Telemetry
Task | Procedure |
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Download Telemetry Agent CAL Package |
Locate your CAL package ID and Telemetry Proxy URL in the Telemetry welcome e-mail. Download the CAL package from MOS. Review the patch ReadMe file for important information. Download and extract the accompanying custom CAL package. Open the package contents and find the TelemetryAgent.exe.config file and set the value for TelemetryProxyURL to the Telemetry Proxy URL for your environment. |
Deploy Telemetry Agent CAL Package |
Add the Telemetry Agent CAL package to EMC CAL Package Deployment.
It is then distributed to all workstations in the enterprise via CAL
Package Deployment.
Note: Following deployment, metric flow will begin at random intervals during the first hour to optimize performance across the enterprise. For those using CAPS on IIS/CAPS
as Windows Service:
TelemetryAgent.exe -provisionheadlesscapsdbaccess
<DB admin user_name> <password> See the Oracle MICROS Simphony Client Deployment Guide for more information on how to use EMC CAL Package Deployment. For specific information on CAL Package installation status, see the Viewing the CAL Package Download Status topic. |
Allowlist Telemetry Proxy URL |
If your network has a firewall setting or another security tool, allowlist the Telemetry Proxy URL from your welcome e-mail. |