14 Menu Item Prioritization on KDS Displays
You can have order chits that contain menu items with longer prep times appear at the top of KDS Display queues. When these chits appear at the top of the queue, kitchen staff can start preparing them sooner. When Menu Item Classes option 75 - KDS Sort Priority Above Normal is enabled, chits that contain items assigned to this class move in front of chits that do include items assigned a Menu Item Class with this option enabled. If Order Devices option 3 - Single Item Per Sub-Order is disabled, when a chit that contains a priority class item comes through, that entire chit is given precedence. Similarly, parent items inherit the priority of condiments when ordered together.
Other functions which alter the sorting order of chits on KDS Displays (for example, Priority levels 1-8, VIP, Rush, and Recalled orders) still appear in front of chits that include items with Menu Item Classes option 75 enabled. See Order Chit Sort Priority on KDS Displays for more information.