Preface

Oracle MICROS Simphony is a cloud-based Point-of-Sale (POS) solution that provides business management capabilities using a single tool with vast integration capabilities to property management systems, paperless kitchen display systems, credit card interfaces, and reporting applications.

Purpose

This Configuration and User Guide provides instructions to set up the Kitchen Display System in Simphony release 19.3.X and explains its daily use.

Audience

This document is intended for system administrators of Oracle MICROS Simphony release 19.3 and kitchen staff.

Customer Support

To contact Oracle Customer Support, access My Oracle Support at the following URL:

https://support.oracle.com

When contacting Customer Support, please provide the following:

• Product version and program/module name

• Functional and technical description of the problem (include business impact)

• Detailed step-by-step instructions to re-create

• Exact error message received and any associated log files

• Screen shots of each step you take

Documentation

Product documentation is available on the Oracle Help Center at https://docs.oracle.com/en/industries/food-beverage/pos.html.

Simphony Digital Learning

The Simphony Learning Subscription provides additional product knowledge through interactive training, guided video tours, and helpful knowledge checks. After exploring the documentation library, use your Oracle Single Sign On to check out the Simphony learning opportunities at Oracle Food & Beverage Learning Subscription.

Revision History

Date	Description of Change
September 2021	Initial publication.
January 2022	Updated the Configuring the Behavior of Production Counters in the Production Items for KDS chapter.
February 2022	Updated the Workstation Alerts for Unsuccessful Sending to Order Devices chapter. Updated the KDS Bump Bar and Toolbar Functions topic in the Basic Kitchen Display System (KDS) Configuration chapter.
September 2023	Update to Preface.